Despatch update

Leeds and Reading Festivals

Friday 27 - Sunday 29 August 2010

All orders have now been despatched by Royal Mail Special Delivery. If you were not available to sign for the tickets, you should have been left a Royal Mail calling card so you can pick them up from your local sorting office, or arrange redelivery. If not, please contact us now.

Muse

Manchester - Saturday 04 Sep 2010

London - Friday 10 Sep 2010

London - Saturday 11 Sep 2010

All orders have now been despatched by Royal Mail Special Delivery. If you were not available to sign for the tickets, you should have been left a Royal Mail calling card so you can pick them up from your local sorting office, or arrange redelivery. If not, please contact us now.

If you are waiting for tickets for any other gig to arrive, please DON'T leave it until the last minute to get in touch - it's important to contact us at least two working days before the event.

Last updated Wednesday 25 August 2010 @ 13:19

Existing Customers

Before getting in touch, please take a look at our FAQs. Many of the questions we get asked most often, for example about ticket delivery and box office collections, are covered there.

If you have a query about an order, please email customerservices@gigantic.com. Please remember to quote your reference number whenever you get in touch with us, so we can deal with your enquiry quickly. If you don't have your reference number, please tell us your surname, postcode and the tickets you have booked.

Other Enquiries

To contact us about selling tickets with us, email selltickets@gigantic.com.
For press, PR and marketing enquiries it's pr@gigantic.com.
If you have a technical query or bug report, it@gigantic.com will try to help - more details here.
If you want to comment on the website or on our service, we're all ears at feedback@gigantic.com.
For any other enquiry, it's info@gigantic.com. However if your query is about an existing order, please see Existing Customers above.

Our address is:
Gigantic
49 Stoney Street
Nottingham
NG1 1LX

If you need to contact us by phone, please call 0115 959 7908 (+44 115 959 7908 from outside the UK).
Our fax number is 0115 989 5401.

Please note that since we are an online box office, we don't take ticket orders by phone, through the mail, or at our office.

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Gigantic is a trademark of Gigantic Tickets Limited. Registered in the United Kingdom, company number 06044575, VAT number 898361662. Registered office: Sutton Place Business Centre, 49 Stoney Street, Lace Market, Nottingham, Nottinghamshire, NG1 1LX.